About Us
History
Diana I Santiago
Surveillance Net Force President
Surveillance Net Force is a licensed private security agency serving Puerto Rico since the year 2000. Owned and directed by Diana I. Santiago, a licensed Private Detective, experienced security professional and accountant, our company brings more than 25 years of uninterrupted industry expertise.
For over two decades, residential communities have trusted us to protect their homes, their loved ones, and their property. We take the word “security” seriously, and our commitment is reflected in our reputation for reliability, legal compliance, and excellence.
Our mission is not only to safeguard communities but to give residents the peace of mind they deserve.
“Where 25 Years of Experience Meets Total Protection.”
About
26
Years of Experience
1500
Satisfied Customers
400
Projects
1000+
Talented Employees
Mission and Vision
Mission
To deliver safe, dependable, and fully compliant security services that protect residents, enhance community quality of life, and ensure the long-term stability of the HOA.
Our mission is to provide safe, dependable, and fully compliant security services tailored to the unique needs of residential communities and homeowners associations. We focus on protecting residents, safeguarding property, and maintaining a secure environment through a combination of advanced technology, trained personnel, and proactive operational procedures.
By implementing structured security protocols, access control measures, and continuous monitoring, we help enhance the overall quality of life within the community. Our services promote peace of mind, reduce security risks, and support a welcoming and well-managed environment for residents and visitors alike.
We also work closely with HOA boards and property management teams to ensure that all security operations align with community regulations, policies, and compliance standards. Through consistent oversight, reporting, and professional service delivery, we contribute to the long-term stability and operational success of the HOA, helping preserve property values and community integrity.
Vision
To be Puerto Rico’s leading and most respected private security provider through professionalism, innovation, and consistent service excellence.
Our vision is to become Puerto Rico’s leading and most respected private security provider, recognized for delivering reliable protection and superior service across residential communities, commercial properties, and critical infrastructure. We strive to set the industry standard by combining highly trained personnel, advanced technology, and proven operational strategies.
Through professionalism and accountability, we maintain the highest level of service quality in every deployment. Our team is committed to upholding strong ethical standards, ensuring that clients receive dependable security services tailored to their specific needs while maintaining transparency and trust.
Innovation is at the core of our growth. By integrating remote monitoring solutions, hybrid security models, digital access control, and proactive patrol strategies, we continuously improve operational efficiency and strengthen overall security coverage. These forward-thinking approaches allow us to adapt to evolving threats and modern community requirements.
By delivering consistent service excellence, we aim to build long-term partnerships with clients, enhance community safety, and reinforce our reputation as a trusted leader in private security services throughout Puerto Rico.